Multi-Site Locations
MXnetwork architecture
Zultys’ unique MXnetwork architecture allows multi-site businesses with branch offices across the country and around the world to seamlessly integrate into a single Unified Communications system. Every employee at every location may be contacted simply by dialing their extension number. Staff may seamlessly roam from office to office and always be accessible. Contact center agents may be located at any site, allowing staff resources to be utilized more efficiently and to provide “Follow the Sun” extended business hours for call centers.
Multi-site telephony
Zultys takes a fully distributed approach to multi-site telephony so as to ensure there is no single point of failure. The intelligence to make call routing decisions is shared across all systems with each location having a fully self-contained IP phone system complete with local voicemail, ACD, presence and instant messaging services that continue to operate even when IP connectivity to other locations is lost.
MX-SE, MX-E and MXvirtual IP phone systems
Multiple Zultys MX series of IP phone systems deployed as part of an MXnetwork provide unrivaled flexibility while remaining incredibly simple to deploy and manage. Customers can combine the on-premises MX-E or MX-SE and cloud-based MXvirtual in a hybrid solution to enable system redundancy and disaster prevention.
- Seamlessly connect Headquarters and Branch Offices into one Unified Communications solution
- No single point of failure; each location remains fully operational in the event of a WAN outage
- Users may roam between locations and continue to receive calls on their extension or phone number via advanced hot-desking
- Fully distributed call control ensures no single point of failure or need to rely on a centralized call management server
- Distributed voice mail system ensures calls may be handled by voice mail even when a remote location is unreachable
- Save money on internal and external call costs by routing calls over data network between locations
- It only takes a few minutes to activate a branch office phone system on a Zultys-based network
- Support offices ranging in size from 5 to 1,000 users
- Scale to 10,000 users across 128 locations
- Micro sites where only a small number of users are located can use individual IP handsets connected via the internet to Headquarters
- Manage all system configuration options from anywhere on your network, thereby greatly reducing total cost of ownership
- Inter-site calls are automatically compressed to ensure efficient use of available bandwidth
Customer Success Stories
Zultys’ solutions are simple to install, manage and scale. Thousands of Zultys Unified Communications systems are in use worldwide, supporting a wide range of small to medium businesses like American Civil Constructors and Sir Speedy Whittier.
For details of how other Zultys customers are benefiting from Collaboration in Action, please check out these Success Stories
When we switched over to the Zultys IP PBX Failover System, all of the Zultys phones and MXie's were working immediately through the MX at the data center. I knew the theory, however seeing 100 phones connecting in seconds to the data center PBX, was literally crazy! I have never seen such a powerful back-up done in that time."
“The Zultys solution paid for itself on day one. Thanks to its all-in-one approach, ease of installation and scalability, and support for real-time mobile Unified Communications and remote workers, Zultys provides us with all the tools we need to be competitive, reduce costs and meet our customers’ needs worldwide. I don’t think that anybody in the market can compete with the features, redundancy and price point of Zultys. We’re so impressed, we’re going to roll out Zultys across all of our global operating unit.”
“Since installing the Zultys solution, we have dramatically cut costs, provide a new level of customer service, improve productivity and enhance communications. Our new system has completely changed the way we communicate. If you’re looking for a business communications solution to help improve your business and save money, you definitely need to consider Zultys.”
“The Zultys system, including MXmeeting, was very easy to install and does everything we need it to do at a very affordable price. Since installing Zultys, our costs have dropped by over 90%. The systems’ capability has changed the way we look at a communication system. Employee morale and customer satisfaction have increased tremendously. Our logistic tool impacted on-time delivery by 2% and was installed and operational in less than 4 days. Thank you Zultys and MXmeeting!”
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