Zultys’ unique MXnetwork architecture allows multi-site businesses with branch offices across the country and around the world to seamlessly integrate into a single Unified Communications system. Every employee at every location may be contacted simply by dialing their extension number. Staff may seamlessly roam from office to office and always be accessible. Contact center agents may be located at any site, allowing staff resources to be utilized more efficiently and to provide “Follow the Sun” extended business hours for call centers.
Zultys takes a fully distributed approach to multi-site telephony so as to ensure there is no single point of failure. The intelligence to make call routing decisions is shared across all systems with each location having a fully self-contained IP phone system complete with local voicemail, ACD, presence and instant messaging services that continue to operate even when IP connectivity to other locations is lost.
Multiple Zultys MX series of IP phone systems deployed as part of an MXnetwork provide unrivaled flexibility while remaining incredibly simple to deploy and manage. Customers can combine the on-premises MX-E or MX-SE and cloud-based MXvirtual in a hybrid solution to enable system redundancy and disaster prevention.
Zultys’ solutions are simple to install, manage and scale. Thousands of Zultys Unified Communications systems are in use worldwide, supporting a wide range of small to medium businesses like American Civil Constructors and Sir Speedy Whittier.
For details of how other Zultys customers are benefiting from Collaboration in Action, please check out these Success Stories