While many businesses want to modernize and unify their communications systems, they can’t lose the more traditional, critical capabilities they rely on. That’s why we’ve developed a highly advanced platform that easily integrates with existing system and not only maintains must-have functionality, but actually improves it.
The Advanced Phone System Capabilities No One Wants to Lose
We make upgrading your communications platform an easy, no-regrets decision by ensuring the enhanced and uninterrupted functionality of classic, can’t-lose phone system capabilities, including:
Line Appearance Functionality
While some providers offer a basic call park, which is the ability for a receptionist to put an incoming call on hold for someone to handle, our system alerts multiple designated users with a flashing light to quickly answer every call that is put on hold to ensure the best customer experience and minimize hold times.
Advanced Phone System Scheduling
Our intuitive auto attendant enables you to program call handling at specific times to ring a certain number of times before transferring to other lines in succession before going to voicemail and knows to go directly to voicemail after business hours. In addition to being scheduled in advance, this feature can be toggled on or off with the click of a button.
Voicemail and Fax Escalation
Many businesses have strict SLAs for response times to respond to customer calls and faxes within several hours, so our phone system can be programmed to notify and remind specific employees after a period of time has passed (e.g., a half hour, hour, etc.) to reply to the sender and then escalate the notification to managers as directed.
Internal and External Paging
We support both unicast and multicast paging, which easily allows users to be placed into paging groups for targeted announcements, or all groups can be selected for an office-wide page. Multi-paging systems can be customized, including an external overhead paging unit with other speakers strategically located across sites as desired.
Legacy and Analog Compatibility
Modernize an entire communications system without sacrificing its must-have functionality and infrastructure. If you’re working with a legacy analog carrier to support an entire phone network, rely on an analog fax machine, or need to preserve any landlines, Zultys’ incredibly flexible and highly compatible FXS/FXO-friendly hardware and software can easily terminate with virtually any existing configuration.
Experience Zultys in Action: Request a Demo
Our highly customizable communications solution can easily accommodate both current and future business demands, which makes moving from more inflexible setups to Zultys a stress-free and cost-saving upgrade.
Find out why we’re the clear choice for any business that wants to modernize their phone system the way they want, while keeping and improving upon the mission-critical functionality they need to have — whether they choose to go with a full cloud, on-premise, or hybrid communications solution.
Click here to get a demo and see in action how Zultys can make the most of your evolving and distributed workforce.