Zultys, Inc., Launches Zultys Cloud Services

Zultys, Inc., Launches Zultys Cloud Services

08:00 28 October in Case Studies, Press Releases

Hosted Phone System and Unified Communications Solution

Zultys Hosted MX Platform Delivering Enterprise Class Phone System Capabilities

cloud and handSunnyvale, CA–October 28, 2014 –Zultys, a leading provider of innovative IP phone systems and unified communications solutions that empower businesses to collaborate effectively, announced today the release of Zultys Cloud Services—a cloud-based IP phone system, Unified Communications solution, and contact center service based on the award-winning enterprise-class MX series of IP phone systems, that is easy to deploy for businesses of all sizes.

Businesses are adopting cloud based solutions to manage their communications systems at an increasing rate. But many are disappointed to find that true enterprise capabilities are lacking. In response to this growing demand, Zultys, a leading provider of unified communications solutions, has introduced Zultys Cloud Services.

“When selecting a business phone system, one size doesn’t fit all,” said Neil Lichtman, CEO of Zultys. “It’s about finding the right fit so you can focus on running your business, not worrying about your phone system. Many cloud phone systems are designed for the very small-office/home-office market and lack true comprehensive business functionality. Many don’t offer you the flexibility of either having it on your premises or in the cloud with the same exact user experience. Zultys hosted solutions are built upon over a decade of delivering powerful enterprise-class communications capabilities to thousands of organizations throughout the world.”

With Zultys, your move to the cloud guarantees you the same amazing Unified Communications features and an identical user experience to the one Zultys customers have enjoyed on their premise-based MX IP phone systems for more than a decade. Zultys Cloud Services combine powerful UC functionality and high quality voice calling to improve business communications and optimize productivity. Features such as integrated voice, fax, voice mail, presence, instant messaging, automatic call recording, contact center and Zultys Mobile Communicator™ for iPhone and Android, Zultys MXIE™ UC desktop client, and built-in conferencing bridge enables businesses to collaborate, communicate and serve customers more efficiently.

With the introduction of Zultys Cloud Services, Zultys is looking to not only offer their customers the best of business communications but to also make it as easy and as convenient to deploy as possible! Getting a hosted IP phone system means that the company only pays for the users and features that they need at any given time, and when the business grows, the phone system can grow with it. Zultys Cloud Services can scale up to support thousands of users across over a hundred different locations. So rather than spend valuable time every few years searching for a new office phone system to accommodate more employees or to add more advanced features, businesses only need to order additional phone lines and enable more licenses of their existing Zultys Cloud Services.

Is the business getting enough calls to warrant a sophisticated call center solution? Zultys Contact Center User Packages offer access to granular call center monitoring and reporting tools, advanced call routing, barge in and whisper capabilities and much more. Seasonal businesses can scale the number of users and lines up or down without penalties. With Zultys Cloud Services, the company’s phone system is future proof with Zultys’ continuous product development. The flexibility of the Zultys Cloud Services offering takes business communication far beyond an average cloud-based IP phone system offering. Zultys is so confident in their services, that clients can sign a month to month agreement instead of having to get locked into a multi-year contract.

Zultys hosted IP phone systems are housed in state-of-the-art data centers monitored around the clock, with each customer system’s business continuity ensured with server-level, network and data center-level redundancy. Day to day management of the phone system is handled by Zultys’ network of Authorized Channel Partners, so that when an employee needs to ask a question—regardless of how large or small—they don’t have to call into an impersonal contact center, but instead can speak to a local representative.