Telecommuting May Soon Just Be Known As Commuting
It won’t be long before “telecommuting” is a mainstream way of getting to work. Employers throughout the world are finding out how to cut down on office expenses and basic electric bills by giving staff the ability to work from their homes. Obviously, this doesn’t apply as much to positions that require face-to-face contact with clients, patients, etc., but writers, advertisers, telephone agents and more have taken their jobs from the cube farm to the home office with great success.
So what has made this all possible? Obviously the Internet has had a huge impact on the different ways that people can “get to” work. Internet connections have been around for 25 or more years though, and the surge of telecommuting just seems to be hitting the mainstream in the last few years.
Anything Can Be An Office
While some jobs may require time in the office to be balanced with “work from home” days, that doesn’t mean that anything about the way employees communicate or access their office has to change. Telecommunications software like MXIE and virtual PBX systems make it so employees can still manage their business phones from home or wherever their day may take them.
An IP PBX replaces the switchboard that has been a mainstay in business telecom for more than a half century. Now, the systems are created through VoIP interfaces that run through the Internet. IP PBX systems give employers the ability to connect calls to different extensions with or without a hard-wired landline. This means that any phone can become an extension, and employees can answer calls seamlessly while telecommuting. The system can be directed to a home landline, a cell phone or a computer-based soft phone that is answered as if it were a hardwired option. Customers and clients will be given the same experience whether they’re calling someone on site or at the employee’s home base.
Softphones Mean Hard Wiring is Not Necessary
For call center environments as well as other employment situations where calls are routed to the first available associate, computer software has potentially made opening new call centers unnecessary. Companies no longer require their employees to be in one central location to be able to answer a phone. In fact, software, instant messaging and teleconferencing have made the centralization of call centers often unnecessary. Phone agents can have calls routed from the IP PBX as if they were in the main location, and these calls are answered through the softphone program. Supervisors can meet with entire teams or individual employees in teleconferences, and instant answers are available through instant message applications. The whole accessibility suite that is achieved in a call center can now be replicated from individual stations through telecommuting.
Face Time Is Still Real Time When Telecommuting
Telecommuting has not, by any means, made face time a thing of the past. In fact, video conferences have opened up doors that can’t be easily achieved in person. More than that, video conferencing is widely becoming accepted as the primary reason that telecommuting can be so successful. For instance, a collaborative and open video conference allows all participants to work on a document or project from the same screen despite the fact that they might be thousands of miles apart.
Participants can work together on projects and proposals more frequently because distance is a non-issue. Communication is protected with encryption and inclusive for all invited employees.
Working Where You Stay Is Here To Stay
As video conferences and electronic communication perforate our mainstream culture more and more by the day, telecommuting may soon be just as common as a traditional work environment. Companies can significantly cut down on overhead by implementing digital systems that reduce paper use, eliminate many needs for travel and create more efficient communication methods. You may miss out on a hand shake, but you will earn and save a lot more in the meantime.