MXsoftware

Are You Prepared for Business Survivability and Continuity under Any Circumstances?

15:11 21 April in MXsoftware, Press Releases

The modern business world affords little leeway for downtime; be it a natural disaster or a technical failure, businesses can’t afford an extended blackout, and this is why redundancy and survivability are essential building blocks for creating the company infrastructure. But while IT departments may spend a lot of time making sure that the company’s data is protected, not as much time may go into protecting the business phone system against an unforeseen service interruption. Keeping the communication lines operational during a disaster situation can be essential for a company, which is why business continuity features should be an important criterion...

Zultys Partners with BCN Telecom to Bring the Award-Winning MX Platform

12:52 07 April in MXsoftware, Partnerships and Distributors

Industry-leading systems work seamlessly together as part of powerful business VoIP solutions Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, announced today the interoperability certification of Zultys' advanced IP phone systems with BCN Telecom’s SIP Trunk Solution. BCN Telecom SIP Trunk solution offers an array of features, including both local and long distance calling, great business continuity via automatically connecting to a secondary number, National and International number resources and much more. With the cost benefits of VoIP, BCN Telecom SIP Trunks and Zultys’ MX line of both premise-based and cloud-based IP phone systems work...

Zultys Introduces MX Release 9 Unified Communications Software and the All New MXvirtual Cloud-Based IP Phone-System

Zultys Introduces MX Release 9.0 Unified Communications Software and the All-New MXvirtual™ Cloud-Based IP Phone System

03:09 04 February in MXsoftware

Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced MX Release 9.0 for the award-winning MX Unified Communications platform as well as the official release of MXvirtual™, a cloud-based comprehensive Unified Communications solution for enterprises and managed service providers. Zultys’ MX Release 9.0 introduces MXvirtual, a VMware® Ready Virtual Appliance Zultys’ MXvirtual cloud-based solution is now available to customers alongside the premise-based MX250 and MX30 IP phone systems. With Release 9.0, customers looking to move their company infrastructure to the cloud need not look any further. MXvirtual brings Zultys’ all-in-one phone system and Unified Communication architecture to the cloud...

Zultys Introduces MXvirtual Comprehensive Cloud-based Phone System and UC-Solution

Zultys Introduces MXvirtual™ Comprehensive Cloud-based Phone System and UC Solution

03:12 06 November in MXsoftware

Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced MXvirtual, a cloud-based comprehensive Unified Communications solution for enterprises and managed service providers. Increasingly businesses are moving critical applications into the cloud to take advantage of the business continuity and cost savings that server consolidation offers, but to this point moving voice and communication systems into the cloud meant sacrificing features with a 'one size fits all' hosted solution, or required a complex multi-server solution with the corresponding higher costs of deployment and ongoing maintenance that drove the total cost of ownership (TCO) sky...

Zultys MX Release 8.0 Receives 2013 Unified Communications TMC Labs Innovation Award

03:24 08 May in Awards and Accolades, MXsoftware, News

Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced that TMC, a global, integrated media company, named Zultys MX Release Version 8.0 as a 2013 Unified Communications TMC Labs Innovation Award winner presented by INTERNET TELEPHONY magazine. “For 12 years, Zultys has been proud to be a leader in innovation in the unified communications market, delivering exceptional products to our customers. We thank TMC Labs for recognizing our new MX Release 8.0 with the Innovation Award for 2013," said Steve Francis, Chief Sales and Marketing Officer at Zultys. “Zultys has displayed its commitment to quality and innovation in the...

Zultys Introduces MX Release 8.0 Unified Communications Software

03:05 06 May in MXsoftware

Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today unveiled MX Release 8.0 for the award-winning MX Unified Communications platform. Zultys MX Release 8.0 builds on the simplicity of Zultys’ All-in-One, SIP based Unified Communication architecture through the introduction of MXnetwork Redundancy and enhancements to MXcluster Redundancy, further strengthening the disaster recovery and resiliency capabilities that are so important to enterprises today. MX Release 8.0 also marks the introduction of MXoutbound, a highly configurable, yet easy to use, integrated outbound dialer solution ideal for implementing appointment reminder services, outbound marketing campaigns, disaster notification systems, and automated customer surveys,...

Zultys Flex Communicator™ Simplifies CRM Integration with Leading UC Solution

23:14 09 July in MXsoftware

New Tool Integrates Customer Relationship Management (CRM) and Business Applications with the Zultys business phone system to improve efficiency and service Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today introduced Zultys Flex Communicator. Flex Communicator allows for seamless integration between 3rd party business applications such as Customer Relationship Management (CRM) systems and the Zultys MX Unified Communications system for the purposes of generating screen pops and performing record look-ups when an incoming call is received. Zultys strives to streamline call center operations by providing agents with a way to access information about incoming callers as soon as a...

Zultys Introduces MX Release 7.0 Unified Communications Software

23:21 31 January in MXsoftware

Latest Version Is Customizable and Mobile-Ready for Android, and Includes New Enhancements for the Contact Center, Third-Party CRM Integrations and More Zultys a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today unveiled the latest major firmware release for the award-winning MX platform, MX Release 7.0 Unified Communications Software. Built on the previous release's reputation as a secure, all-in-one SIP-based IP phone system that delivers unmatched innovation, reliability and scalability, MX Release 7.0 offers capabilities for customization and mobility, as well as new functionality for unprecedented contact center collaboration. Enhancements to SIP security and existing third-party CRM integrations round out the new...

Zultys Unveils MX Release 6.0 Unified Communications Software

13:39 29 March in MXsoftware, News

New Productivity Features Include High-Definition Desktop Video and Mobility Options Plus Salesforce.com™ and Microsoft Outlook Integration Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announces MX Release 6.0, the next generation of core software for its flagship unified communications products. MX Release 6.0 offers enhanced, high-quality desktop video, new mobility features, richer integration with Microsoft Outlook and Microsoft Exchange server, as well as integration with Salesforce.com™. The result is an all-in-one, industry-first IP phone system that delivers unmatched innovation, reliability and scalability. “Our customers demand a fully supported unified communications system that is easy to deploy and maintain,...

Zultys Announces Release of MXreport™ Custom Call Report Writer

22:24 05 October in MXsoftware, News

Provides call center managers and system administrators with powerful insight into call handling and agent performance Zultys, Inc., the Smarter Communications company, a leading provider of Unified Communications and IP Business Phone Systems since 2001, announced the launch of the new MXreport™ tool that provides Call Center managers and System Administrators with deep insight into call handling and agent performance. MXreport taps into nearly 50 call detail record (CDR) fields through an easy to use drag-and-drop report builder interface that lets managers create and output their own custom reports that include graphs and key data. Reports can also be generated into spreadsheets and other document formats. MXreport enables...