Case Studies

The Amazing Flexibility of IP PBX systems for Auto Dealerships

17:50 15 December in Case Studies

If selling cars is your business, availability to customers and accuracy of information are two of the keys to success. When representatives and managers are not readily accessible to hit the sales floor and answer questions, large sales can walk out the door and never come back. The ability to close sales is firmly wrapped up in seamless communication through business phone systems and integrated solutions. A high quality IP PBX system can provide a full Unified Communications solution that can ensure customers get the service that they need when they need it, and that sales representatives and managers are...

How A Unified Communications System Can Streamline Sales and Marketing

17:32 10 November in Case Studies

Unified Communications systems are making the world smaller and more accessible to business. Companies are using VoIP-based telecommunications setups to connect their branches and offer unprecedented service to their customers. As digital distance gets smaller from one side of the globe to another, businesses are shifting toward a standard based on instant access to colleagues and customers as well as reliable, internally controlled telecom. Unified Communications For Your Business One system can amount to an entire overhaul for business that begins with telecom convenience and takes the company straight through to very satisfied customers. Sales and marketing based businesses of all kinds can...

Total Cost of Ownership (TCO) and ROI of Business Communications

05:05 03 November in Case Studies

When making the decision to research and eventually deploy a Unified Communications solution, many numbers and corporate buzz phrases will be tossed around to help with decision making. They’ll include initial investment, cost over lifetime, length of life cycle and more. Tune Out The White Noise: The Figures That You NEED In the long term, the two numbers that matter most and require the most calculation for business are Total Cost of Ownership (TCO) and Return on Investment (ROI). Basically, a calculation of ROI leads to your business’s ability to determine TCO. Cause And Effect Calculating ROI dictates a reasonable total cost of ownership...

Zultys, Inc., Launches Zultys Cloud Services

08:00 28 October in Case Studies, Press Releases

Hosted Phone System and Unified Communications Solution Zultys Hosted MX Platform Delivering Enterprise Class Phone System Capabilities Sunnyvale, CA–October 28, 2014 –Zultys, a leading provider of innovative IP phone systems and unified communications solutions that empower businesses to collaborate effectively, announced today the release of Zultys Cloud Services—a cloud-based IP phone system, Unified Communications solution, and contact center service based on the award-winning enterprise-class MX series of IP phone systems, that is easy to deploy for businesses of all sizes. Businesses are adopting cloud based solutions to manage their communications systems at an increasing rate. But many are disappointed to find that...

Quality Logo Products SAVES with Zultys System!

17:46 09 September in Case Studies, Press Releases

Ecommerce Company Dramatically Improves Sales after Switching to Zultys With the advent of the Internet, it has become increasingly common for buyers to turn to online stores rather than visit brick and mortar establishment. It has never been easier to find the product you need on the web; but while you can always approach a clerk at a store with a question, when shopping online you need to jump through extra hoops to connect with a sales representative. Quality customer service separates a good store from a great one, and the same principle holds true for online retailers as well. When...

Indiana Bank and Trust Adopts Unified Communications

20:20 22 February in Case Studies, Press Releases

Financial Institutions Rely on Zultys for Competitive Edge Zultys UC Solutions Help Maintain Effective Workflow Necessary for High-Quality Service With more than 6,000 banks [1] and 7,500 credit unions (CUs) [2] in the United States, consumers and businesses can afford to be picky about where to bring their money. That's why financial institutionsmust ensure their customer service is the differentiator. Indeed, all it takes is one bad experience to sour a relationship with a customer: A 2010 Teleperformance survey found that a single negative experience with a customer call center would probably make 68 percent of respondents take their business elsewhere [3].But training...

Zultys Delivers Scalable, Efficient UC System for Martin Engineering

23:12 18 May in Case Studies, Press Releases

Leading Global Supplier of Bulk Materials Handling Systems and Processes Plans Zultys Rollout to 11-Country Operations Base Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today revealed details around Martin Engineering's decision to shelf a competing product in favor of Zultys. A leading global supplier of bulk materials handling systems and processes with some 1,000 employees worldwide, Martin Engineering cited a number of advantages Zultys provides that eclipse those of its competitors, including significantly lower total cost of ownership, better quality of service and cost-effective scalability. Following the successful deployment of Zultys across offices in the United States...