Author: lunagraphica

The Amazing Flexibility of IP PBX systems for Auto Dealerships

17:50 15 December in Case Studies

If selling cars is your business, availability to customers and accuracy of information are two of the keys to success. When representatives and managers are not readily accessible to hit the sales floor and answer questions, large sales can walk out the door and never come back. The ability to close sales is firmly wrapped up in seamless communication through business phone systems and integrated solutions. A high quality IP PBX system can provide a full Unified Communications solution that can ensure customers get the service that they need when they need it, and that sales representatives and managers are...

How A Hosted UC System Can Streamline Your Business, Part 2

17:48 11 December in Mobile Solutions

As telecommunications continue to evolve, companies throughout the world are finding ways to cut costs by using fully hosted Unified Communications systems to facilitate interaction. The advent of IP PBX systems and smart phones has made it possible to communicate with employees no matter where they’re located, and that has reduced the need to continue expanding facilities for many companies that are continuing to grow. Office Space Isn’t Always Necessary What many people don’t know, however, is that if your entire staff can telecommute, it’s possible to keep your costs low by forgoing expensive facilities all together. Another option is to maintain...

How A Hosted UC System Can Streamline Your Business, Part 1

17:46 08 December in Mobile Solutions

There was a time when business owners who run mobile operations used to have to choose between professionalism and ease of access when it came to telecommunications: 1) If they wanted to forgo the office environment and become completely mobile, telecom had to be run through cell phones without access to all of the higher quality features that would come with a traditional PBX. 2) The other option was to pay for a traditional office environment that could host the hardwired or IP PBX option. The second choice was obviously much more expensive, but it presented a more professional appearance than routing...

Zultys Mobile Communicator™ for iPhone version 4.0 Released, Includes Contact Center Functionality and Voice Mail Enhancements

17:42 04 December in Mobile Solutions

Sunnyvale, CA–December 4, 2014–Zultys, a leading provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced the release of Zultys Mobile Communicator for iPhone™ version 4.0. With Zultys Mobile 4.0, Zultys is adding capabilities to its already extensive feature list for mobile devices. iPhone users can now access contact center and Visual Voice Mail functionality from their mobile devices. The new version of the application is available on the Apple App store to download immediately. “With so many employees constantly on the move, the option to access high level unified communication capability from a smart phone has...

How A Unified Communications System Can Streamline Sales and Marketing

17:32 10 November in Case Studies

Unified Communications systems are making the world smaller and more accessible to business. Companies are using VoIP-based telecommunications setups to connect their branches and offer unprecedented service to their customers. As digital distance gets smaller from one side of the globe to another, businesses are shifting toward a standard based on instant access to colleagues and customers as well as reliable, internally controlled telecom. Unified Communications For Your Business One system can amount to an entire overhaul for business that begins with telecom convenience and takes the company straight through to very satisfied customers. Sales and marketing based businesses of all kinds can...

How A Unified Communications System Can Streamline Your Healthcare Practice or Clinic

05:12 06 November in Mobile Solutions

Healthcare reform is a topic of constant conversation, but Unified Communications are often overlooked as a method of improving the quality of care for patients. By connecting the medical community together, personnel can offer better care to patients everywhere while cutting costs and maximizing collaborative opportunities between doctors and other medical staff. Unified Communications in healthcare could literally save lives. The overhaul of the healthcare system has forced many medical facilities and offices to streamline in order to provide care to more people. As facilities and practices adopt EHRs and EMRs to make medical records management and practice management more convenient...

Total Cost of Ownership (TCO) and ROI of Business Communications

05:05 03 November in Case Studies

When making the decision to research and eventually deploy a Unified Communications solution, many numbers and corporate buzz phrases will be tossed around to help with decision making. They’ll include initial investment, cost over lifetime, length of life cycle and more. Tune Out The White Noise: The Figures That You NEED In the long term, the two numbers that matter most and require the most calculation for business are Total Cost of Ownership (TCO) and Return on Investment (ROI). Basically, a calculation of ROI leads to your business’s ability to determine TCO. Cause And Effect Calculating ROI dictates a reasonable total cost of ownership...