May 2013

Zultys Receives 2013 IP Contact Center Technology Pioneer Award from CUSTOMER Magazine

03:39 29 May in Awards and Accolades, News

Zultys , a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced that TMC has named SuperViewTM as a recipient of a 2013 IP Contact Center Technology Pioneer Award from CUSTOMER magazine, the leading publication in the CRM, call center and teleservices industries since 1982. SuperView provides contact center supervisors with a real-time snapshot of all vital contact center statistics. SuperView is part of Zultys’ all-in-One "Integrated Contact Center" solution and Unified Communications system that delivers advanced contact center features to organizations without the complexity associated with other competing solutions. Zultys' contact center solutions fulfill a range of customer...

Zultys MX Release 8.0 Receives 2013 Unified Communications TMC Labs Innovation Award

03:24 08 May in Awards and Accolades, MXsoftware, News

Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced that TMC, a global, integrated media company, named Zultys MX Release Version 8.0 as a 2013 Unified Communications TMC Labs Innovation Award winner presented by INTERNET TELEPHONY magazine. “For 12 years, Zultys has been proud to be a leader in innovation in the unified communications market, delivering exceptional products to our customers. We thank TMC Labs for recognizing our new MX Release 8.0 with the Innovation Award for 2013," said Steve Francis, Chief Sales and Marketing Officer at Zultys. “Zultys has displayed its commitment to quality and innovation in the...

Zultys Introduces MX Release 8.0 Unified Communications Software

03:05 06 May in MXsoftware

Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today unveiled MX Release 8.0 for the award-winning MX Unified Communications platform. Zultys MX Release 8.0 builds on the simplicity of Zultys’ All-in-One, SIP based Unified Communication architecture through the introduction of MXnetwork Redundancy and enhancements to MXcluster Redundancy, further strengthening the disaster recovery and resiliency capabilities that are so important to enterprises today. MX Release 8.0 also marks the introduction of MXoutbound, a highly configurable, yet easy to use, integrated outbound dialer solution ideal for implementing appointment reminder services, outbound marketing campaigns, disaster notification systems, and automated customer surveys,...