July 2012

Zultys Recognizes CCI Intellisys of Utah as Elite Sales Performer

11:21 17 July in News

Top-Performing Zultys Channel Partner Draws on Vast Industry Expertise and Superior Relationship with Zultys to Achieve Great Success Zultys a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today announced that it has named its channel partner CCI Intellisys, a top provider of business communications solutions in Utah, as an Elite Sales Performer. The distinction recognizes CCI Intellisys' continued success partnering with Zultys to provide an exceptional unified communications solution and strong support to end users, including midsize businesses and financial institutions. Zultys Elite Sales Performer Distinction Each year, Zultys’ North American channel partners vie for recognition levels of Silver, Gold, Platinum...

Zultys Flex Communicator™ Simplifies CRM Integration with Leading UC Solution

23:14 09 July in MXsoftware

New Tool Integrates Customer Relationship Management (CRM) and Business Applications with the Zultys business phone system to improve efficiency and service Zultys, a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today introduced Zultys Flex Communicator. Flex Communicator allows for seamless integration between 3rd party business applications such as Customer Relationship Management (CRM) systems and the Zultys MX Unified Communications system for the purposes of generating screen pops and performing record look-ups when an incoming call is received. Zultys strives to streamline call center operations by providing agents with a way to access information about incoming callers as soon as a...

Indiana Bank and Trust Adopts Unified Communications

20:20 22 February in Case Studies, Press Releases

Financial Institutions Rely on Zultys for Competitive Edge Zultys UC Solutions Help Maintain Effective Workflow Necessary for High-Quality Service With more than 6,000 banks [1] and 7,500 credit unions (CUs) [2] in the United States, consumers and businesses can afford to be picky about where to bring their money. That's why financial institutionsmust ensure their customer service is the differentiator. Indeed, all it takes is one bad experience to sour a relationship with a customer: A 2010 Teleperformance survey found that a single negative experience with a customer call center would probably make 68 percent of respondents take their business elsewhere [3].But training...

Zultys Introduces MX Release 7.0 Unified Communications Software

23:21 31 January in MXsoftware

Latest Version Is Customizable and Mobile-Ready for Android, and Includes New Enhancements for the Contact Center, Third-Party CRM Integrations and More Zultys a premier provider of innovative unified communications solutions that empower businesses to collaborate effectively, today unveiled the latest major firmware release for the award-winning MX platform, MX Release 7.0 Unified Communications Software. Built on the previous release's reputation as a secure, all-in-one SIP-based IP phone system that delivers unmatched innovation, reliability and scalability, MX Release 7.0 offers capabilities for customization and mobility, as well as new functionality for unprecedented contact center collaboration. Enhancements to SIP security and existing third-party CRM integrations round out the new...