ONE Options
Start with the ONE system that meets your needs today. As your business expands, users may be added without changing the base platform software or functionality. As your business requirements change over time, you can add additional capabilities like Interactive Voice Response for advanced call handling services or multi-office distributed network connectivity and operations. Upgrading or expanding is easy. With Zultys ONE delivers the flexibility you need today while ensuring you are ready to expand tomorrow.
With the MXgroup™ option, up to 32 MX250 and MX30 systems, supporting up to 10,000 users, may be linked together to form a fully integrated distributed communications system connecting all of your offices across the country or around the world. MXgroup™ provides unmatched control for your communications with full redundancy ensuring each office is able to continue operating in the event of a network outage or remote system failure. Your investment and your company’s operations are protected.
If you have a remote office, purchase the ONE system you need for the additional office and with just a simple license, your two offices become ONE (or three, four, etc.). View the availability (presence) of users in all locations, call any user free of toll charges via their extension or send an instant message to any user, even while on a call.
MXcluster™ for the MX250 provides automatic recovery during a hardware failure. The redundancy configuration uses an N+1 scheme where N can be one, two, three, or four MX250 boxes that services users during normal operation within a single deployment. Only the redundancy license is required on the standby MX250; the mirrored configuration for licenses is not required.
Add Zultys’ ICC (our advanced call routing and call management software) and improve customer service, interaction and efficiency through a centralized operator or distributed ACD (Automatic Call Distribution) agents. Use ICC across all offices to implement ”follow the sun” call centers and more.
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