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Supercharge Your Contact Center
 Zultys’ flexible Contact Center solutions fulfill a wide range of customer service and contact center needs – from high capacity customer service operations across multiple locations to a company’s day-to-day call and front office demands. Our sophisticated, yet easy-to-use solutions allow you to integrate your contact center into your overall corporate Unified Communications system to support:
- Personalized service and improved customer retention.
- Easier access to the right skills and information, at the right time wherever and whenever they are needed through Presence, IM, Web Collaboration and more.
- Multisite and a Distributed Agent model that lets you deliver quality customer service from anywhere.
- Handy tools like Web Dial, Call Attached Data, Call Recording and more that improve your agents’ efficiency and the level of service they provide and let you meet the unique business or regulatory needs of your clients.
- Agents and supervisors use the standard company-wide User Interface (MXIE) to access multiple Agent and Supervisor Roles and let them log into multiple roles simultaneously to increase your ability to multitask and handle overflow and priority calls.
- Customized reporting tools which allow Supervisors to generate their own contact center reports through a simple drag-and-drop menu to monitor Agent and call status, define Wallboard information and access other real-time reports.
Whether your company has a handful of agents in a support group or every employee is an agent in a call center, the ICC solution from Zultys can scale to meet your requirements and supercharge your call center.
Click here for the Zultys Contact Center brochure and more details 
Customer Success Stories
Zultys' solutions are simple to install, manage and scale. Thousands of Zultys Unified Communications systems are in use worldwide, supporting a wide range of small to medium businesses like Provident, Fischer-Wieser Specialty Foods and Sir Speedy Whittier.
Provident Mortgage gains control over costs 
Fischer-Wieser cites "radical improvement" in call center performance
Sir Speedy Whittier leverages existing staff for multiple call center needs
For details of how other Zultys customers are benefiting from Collaboration in Action, please check out these Success Stories
High Performance Doesn't Have to be High Priced
Zultys is the Energy Efficiency Leader (2x to 5x More Power Efficient!)
Zultys Recognized as an Industry Leader
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